Sales policy

The short version

Every length is cut to your order. Once the cloth is cut it cannot be sold again, so all sales are final.
We do not offer refunds, returns or exchanges. If we send the wrong cloth, or the cut is faulty, we replace
it.

All sales are final

We do not keep pre cut lengths on the shelf. The roll comes down and is cut to your order, which is why a
change of mind cannot be undone: the length is already cut and no one else will take it. That covers the
colour, the weight, how the cloth reads in your hand once it arrives, and a tailor who would rather have had
something else.

So ask before you pay. Message us on WhatsApp with the style you have in mind and your build, and we will
tell you how the cloth behaves and how many yards it takes. We would far rather answer ten questions than
cut a length you did not want.

No refunds

We do not refund a cut order, in whole or in part, and we do not offer store credit in its place.
Delivery charges are not refundable.

If we got it wrong

This is the one thing we put right. If the colour is not the one you ordered, if the length is short, or
if the cut carries a flaw in the weave or a dye fault that was not there when it left us, we replace it at
our own cost, delivery both ways included.

Check the cloth before it goes anywhere near a tailor. Tell us within 48 hours of delivery, send
photographs in daylight with your order number, and keep the length uncut and unwashed until we have
answered. Once you cut into a length you have accepted it.

Colour and dye lots

Screens differ, and cloth is dyed in lots. A small variation between the photograph and the cut you
receive is normal and is not a fault. A variation between two cuts of the same colour bought at different
times is also normal, which is why we ask aso ebi groups to order together and cut the whole group from one
roll.

If we cannot supply

If a roll runs out between your order and our cutting table, nothing has been cut and the sale is not
final. We will offer you the nearest colour, or hold the order until the roll is back. If neither suits you
we return your money in full. This is the only case in which money goes back.

Ask first

Message us on WhatsApp or email hello@mensfabric.com.ng before you pay. Tell us the garment, your build
and the colour you have in mind, and we will tell you plainly whether the cloth is right for it.